Mesra and IMCC in Papar, Sabah

Mesra PaparPAPAR, 28th September 2014 - The Sabah State Public Complaints Bureau (PCB) MESRA program was held in the Papar Community Hall, Sabah. This program was jointly organized by the State PCB and the Papar District Office. It was officiated by YB Datuk Rosnah Haji Abdul Rashid Shirlin, Deputy Minister of Public Works Public who is also the Member of Parliament for Papar.

The program was also attended by Dato' Mahani Tan Abdullah, Director-General of the Public Complaints Bureau, Datuk Asnimar Haji Sukardi, Deputy State Secretary (Administration) and Mr. Siriman MF Bin Basir, the Papar District Officer. About 25 representatives of government departments and agencies participated in this program. Among the agencies involved were the Integrity Unit Office of the State Secretary’s Office, the Papar District Office, Sabah State Road Transport Department and the National Registration Department of Sabah.

Besides receiving complaints, the program also had a dialogue session that involved department, agencies and the local population. The dialogue was chaired by Hon. Datuk Asnimar Haji Sukardi, Deputy State Secretary (Administration). 554 visitors attended this program consisting Heads of Departments, locals, NGOs and community leaders that contributed 27 public complaints.


The Sabah State PCB also opened an Integrated Mobile Complaints Counter (IMCC) in the compound of the Community Hall Sabah. The counter received overwhelming response and managed to gather 770 guests while 102 complaints were recorded. 3 private agencies held open interviews while the Road Safety Department carried out a program to exchange old helmets with new ones for the public.

Overwhelming response shows the community still needs a proactive program like this to bring the community closer to the government agency. Most of the visitors hope that this program will be continued in the future.


Last modified on Monday, 17 November 2014 07:10

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