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To manage and resolve public complaints against government agencies within 15 working days for ordinary cases. For complex cases, timeline to resolve the complaints are based on the complexity of the cases.

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PUBLIC COMPLAINTS BUREAU

Pusat Governans, Integriti dan Anti-Rasuah Nasional (GIACC)
Jabatan Perdana Menteri
Aras 6, Setia Perdana 1
Kompleks Setia Perdana
Pusat Pentadbiran Kerajaan Persekutuan
62502 Putrajaya

Tel: 603 8000 8000

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