Jovial Mood at IMCC

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KAMPAR, 12 December 2013 – Perak PCB together with the Kampar District and Land Office organised the Integrated Mobile Complaints Counter at Gopeng Square, Gopeng, Perak from 9.00 am to 2.00 pm.The IMCC is intended to facilitate the public to file complaints, by providing them the opportunity to forward their suggestions to improve weaknesses in government agencies directly to them and also to give the public an overview of their functions, role and services provided.

 

This programme was officiated by YB Puan Nolee Ashilin Binti Dato’ Mohd Radzi, State Exco for Tualang Sekah cum Chairman of the Perak Health, Tourism and Culture Committee. Also in attendance were Puan Anis Rizana Mohd Zainudin @ Mohd Zainuddin, Deputy Director-General(Complaints), Public Complaints Bureau and YBhg. Dato’ Haji Ismail Hassan, Kampar District and Land Officer. Some 22 Federal and State Departments/Agencies and the private sector took part in this programme.

Altogether 35 cases of complaints were recorded against government agencies. A Competition of Best Complaint Counters and Exhibitor was also held and was won by Kampar District Office, 1st runner-up Kampar Fire and Rescue Department and 2nd runner-up Kampar Branch Civil Defence Department. A number of side activities were also organised to draw in the public attendance such as Blood Donation, Free Medical Check-up and colouring contest for children aged 12 and below.

 

This IMCC programme managed to attract some 250 visitors coming from the public, representatives of NGOs and agencies from State and Federal agencies in Kampar. In her speech, YB Puan Nolee Ashilin relayed her hopes that such programme would continue in future so that the community could file their cases and also received advisory services from the relevant government departments/agencies.

 

 
 
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PUBLIC COMPLAINTS BUREAU
Governance, Integrity and Anti-corruption Centre (giacc)
Prime Minister’s Department
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