IMCC Shah Alam Liven up Selangor State Secretary 2013 Innovation Carnival



SHAH ALAM, 19-20 October 2013 – The Selangor Public Complaints Bureau has jointly organised the Integrated Mobile Complaints Counter (IMCC) with the Selangor State Secretary at PKNS concourse, Shah Alam beginning 7.30 am till 10.00 pm. Fourteen Federal and State Departments/Agencies including the private sector joined in to open their counters. The list include the Malaysian Anti-Corruption Commission Selangor Branch, Shah Alam City Council, Legal Aid Department, Selangor Malay Customs & Heritage Corporation, and the Malaysian Maritime & Enforcement Agency Klang District. Various activities were made available to attract visitors interest such as Selangor State Administration Innovation Exhibition, performance by state artists, quiz and colouring contest for children below age 12 and caricature services.

The two days’ IMCC programme managed to attract more than 754 visitors namely representatives ranging from Federal and State Government agencies, NGOs and the general public.

Besides giving the people from Shah Alam and the Klang Valley to air their views, suggestions and forward their complaints to the various Federal and State agencies, the event has been named a success due to the fact that majority of the booths were visited. The total number of complaints received were 11 cases and 102 non-cases. A vast majority of the cases involved services rendered by the government agencies, the state of unmaintain infrastructure and enforcement issues.

It is through such IMCC programme that the local population is involved directly and exposed to the roles and functions of the various Federal and State agencies may it be through the exhibition, brochures, counselling and interactive informative services provoded.

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Prime Minister’s Department
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